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Hear the voices and see the faces of your customers across any CX listening point, anytime, anywhere.

VideoCX

Video feedback is rich in depth and context, and can add exponential value to your CX listening points. Explore the benefits of our technology here.

VideoCX

Benefits of Your Voxpopme Subscription

Integrate into all CX Listening Points

Integrate into all CX Listening Points

Enable your customers to share video feedback anytime, anywhere, across any touchpoint

Improve the Customer Feedback Experience

Combat survey fatigue and offer an alternative method of capturing feedback from your customers to allow them to be heard

More Depth, More Context

Truly understand the customer experience with video, providing 6x more content than text-based alternatives

Integrate with all CX Platforms

Capture rich customer stories through video feedback alone, or on any CX platform including Qualtrics, Medallia, Inmoment, and more

Easily Uncover Untold Stories

Easily Uncover Untold Stories

Automated video analytics allow you to easily tell the story behind micro experiences

Automated Themes

Automated theme coding allows you to spend less time searching for answers and more time telling better stories (no need to watch hours of video!)

Sentiment Scoring

Categorize video content by customers’ true feelings with powerful sentiment scoring, powered by IBM Watson

Cross-Project Search

Search across all videos by keyword or filter by scores, key demographics, and additional data

Transform Culture

Transform Culture

Bring your scores to life with impactful showreels and benefit from always-on listening through our dedicated video feedback streaming app

Automated Summaries

Watch and share automated summaries around key themes to bring your customer stories to life in just a few clicks

Custom Showreels

Want to create your own custom deliverables?  In-app video editing tools make it easy to tell customer stories and bring your data to life

SeeSuite™ App

Our automated video insight reporting app enables key decisions to be made with the face of the customer in the palm of your hands

Get started with a 60 Day unlimited pilot

60 Day Pilot

To truly explore how video feedback can transform your voice of the customer program, and determine which tier works best for you, we offer a 60 day unlimited video pilot.

Reimagine your voice of the customer program and join the CX revolution with Voxpopme